Summary
There may be times where staff are required to change their password. Due to differences in the macOS platform there are some differences in the process from changing the password on a Windows device. You may receive a "Invalid Password. Try Again." message. In this case you will need to login locally and initiate the password change from the Jamf Connect Menu.
Intended Audience
- District staff using a MacOS device as the primary workstation
Steps
- When prompted that your IdP password does not match your local account password, you will need to go through the password change process to ensure that your network password and your local password are in sync.
- In the Jamf Connect menu Select Change Password
- Follow the prompts by entering your current password and then your new password
- The password change has been successfully completed.
Additional Help
If you've completed the above steps and still need assistance, please let us know by submitting a ticket.