Summary

There may be times where staff are required to change their password.  Due to differences in the macOS platform there are some differences in the process from changing the password on a Windows device.  You may receive a "Invalid Password.  Try Again." message.  In this case you will need to login locally and initiate the password change from the Jamf Connect Menu.

Intended Audience

  • District staff using a MacOS device as the primary workstation

Steps

  1. Select Local Login
  2. Login with your username and password
  3. In the Jamf Connect menu Select Change Password
  4. Follow the prompts by entering your current password and then your new password
  5. The password change has been successfully completed.

Additional Help

If you've completed the above steps and still need assistance, please let us know by submitting a ticket.