Summary
District owned macOS devices need to be enrolled with our MDM solution in order to provide support and management for that device.
Steps
These steps assume the device is new out of the box or has been reset to be provisioned for a new user.
- Power on the device
- Select Get Started to begin the enrollment process.
- You may see a language selection screen. If so, Select English, and click the Right Arrow to continue.
- On the Select Your Country or Region page, Select United States and click Continue.
- On the Accessibility screen, Select any accessibility options if needed and click Not Now or Continue .
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Select your Wi-FI Network. Choose a Wireless network to connect to. A network connection is required for enrollment.
- Remote Management. Click Continue and the device will be automatically configured for remote management.
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TIme Zone and Naming the Computer. At the Time Zone selection screen wait for the prompt for the Device name. At the prompt enter in the computer and click Continue to finish the enrollment. It may take up to three minutes or the Set Computer Name prompt to appear.
Additional Help
If you've completed the above steps and still need assistance, please let us know by calling the helpdesk at 503-399-5555.