Summary

Technology purchasing is managed through the Service Desk to acquire hardware, software, and online subscriptions. This includes: 

  • Items a school or department can acquire without TIS involvement/approval. 
  • Items which require TIS approval to ensure it is compatible with the SKSD technical environment, and doesn’t pose a threat to our people, infrastructure, or data.
  • Items that must be acquired by TIS due to contractual agreements, special technical requirements, contracts, or other requirements. 

Access to technology purchasing items is restricted to Individuals that facilitate purchases, usually an Office Manager, Administrative Secretary, or someone assigned a ProCard in a school or department. If you need access to technology purchasing request it through Technology Purchase Resource Access Request.


How to Access Technology Purchasing Items
  1. Open the Service Desk.
  2.  Select Access Additional Services
  3. Select the Technology Purchasing menu item on the left
    Note: This is only an option to those granted access (see above Summary section)
  4. Select items on the right side of the screen.  They are divided into 3 basic types:
    • Items schools and departments can acquire without the involvement of Technology and Information Services. These items have a green border around the image. TIS automatically approves of these items. The details of the item will indicate how to acquire the item. These will be highlighted in green.
      A pair of black headphones Description automatically generated
    • Items that Technology and Information Services must facilitate the acquisition. These items have a red border around the image. These are items that may have special technical requirements, contractual agreements, complexity/security considerations or other technical integrations. The details of the item will indicate how to acquire the item and will be highlighted in yellow.
      A picture containing text, electronics, telephone, cellphone Description automatically generated 
    • Items that must be reviewed by Technology and Information Services to determine method of acquisition (New Item). These are items not listed in the catalog. As TIS reviews items they will be added to the catalog for future acquisitions.
      Icon Description automatically generated with low confidence
  5. If more information is needed about an item, select the name of the item and an informational box will provide more details.
    • The Item Detail window provides more details and information about the product, purpose, limitations, requirements, and purchasing details.
  6. Select the item for purchase and submit the requested information.
     
Request an item not found in the catalog
  1. Upon completion of the search, if the appropriate item is not located
  2. Select New Item
  3. Enter the Item Name, a web link for suggested purchase, and Description of Item
  4. Select the most appropriate Type of item
  5. If Subscription is selected, tick Is this a renewal? as appropriate.

Additional Help

If you've completed the above steps and still need assistance, please let us know by submitting a ticket.